The integrity and accuracy of a drug test result relies on a Medical Review Officer (MRO). A Medical Review Officer (MRO) is a person who is a licensed physician and who is responsible for receiving and reviewing laboratory results generated by an employer's drug testing program and evaluating medical explanations for certain drug test results.
MRO acts as an independent and impartial "gatekeeper" and advocate for the accuracy and integrity of the drug testing process.S/He provides quality assurance review of the drug testing process for the specimens under his/her purview, determine if there is a legitimate medical explanation for laboratory confirmed positive, adulterated, substituted and invalid drug test results, ensure the timely flow of test result and other information to employers and protect the confidentiality of the drug testing information.
Mega Health Services has several medical review officers on staff who will review and evaluate drug test results, communicate with the donor, if necessary, to determine any reason a test was positive such as taking a legally prescribed medication. If a test is invalid our an MRO will determine the cause. The MRO will also notify the employer about any and all pertinent information related to the test results.
Mega Health Services Inc. will provide a full service drug free work place program which includes a MRO for test verification as part of our robust and comprehensive span of drug testing services.
Call (703) 485-2000 for further details.